How To Lead A Digital Business Transformation
Hindsight can make transformation look obvious and easy. Of course DVDs by mail were better than VHS tapes rented from a store. Of course the iPod was better than the Walkman. Of course the caterpillar turns into a butterfly. In the moment, however, transformation can be overwhelming and full of uncertainty. Digital business transformation invites—and dares—an organization to reinvent itself with the goal of delivering enhanced, modern experiences to customers